Frequently asked questions
Orders
How do I place an order?
Choose a product, select any options, add it to your cart and complete checkout.
Can I change or cancel an order?
To be confirmed. Please contact us as soon as possible if you need to make a change.
Products
What does GRAINLUME make?
Thoughtfully made everyday food. Our first collection is breakfast: oat blends with carefully chosen mix-ins.
Will you make other products?
That is our ambition. For now, our range is focused on oat blends for breakfast.
Ingredients and allergens
Where can I find the ingredients?
Every product page lists its full ingredients.
I have an allergy. What should I check?
Please read the allergen information on the product page carefully, and contact us before ordering if anything is unclear.
Preparation and storage
How do I prepare it?
Preparation directions are listed on each product page.
How should I store it?
Storage guidance is listed on each product page.
Shipping
Delivery areas, times and charges are on our Shipping page.
Returns
See our Returns and Refunds page.
Payment
Available payment methods are shown at checkout.
Still have a question?
Get in touch. We are happy to help.